Right now I am too tired to go looking for the many threads on this so I got lazy and have created yet another one :facepalm:
WARNING!!!!!!!!!!!
AMMUNITION CANCELLATION WILL OCCUR IF:
The United States Postal Service (USPS) shipping option was chosen.
The ammunition in question immediately goes back into the inventory for purchasing.
These orders will be fully refunded after 11:30 a.m. the next available business day (Monday through Friday).
Due to the encryption Elite Ammunition has chosen to protect both EA and the customer we DO NOT see your entire credit card number. We ONLY see the last 4 digits so Elite Ammunition CANNOT add charges to the order nor can we add items to the current order.
It is in BIG BOLD RED LETTERS on each ammunition page and it is also at the bottom of the order email confirmation one receives after they have placed their order.
This has been a Federal Law since 1968
Will someone PLEASE suggest how I can make it any more plain and simple...... :wall: :wall: :wall:
AMMUNITION CANNOT SHIP VIA.........
Moderators: panzermk2, panzermk2wife
- panzermk2wife
- Forum Supporter
- Posts: 7013
- Joined: 19 Aug 2008, 16:40
- Location: Harvard, Illinois
- Contact:
- Rapier1772
- Global Moderator
- Posts: 12939
- Joined: 20 Aug 2008, 09:00
- Location: Benton City, WA
Re: AMMUNITION CANNOT SHIP VIA.........
You can't make it more simple but what I would do (if I had the skill) is make it so that if any ammunition is ordered & USPS is selected, it triggers a virus download (or sends them one with the "confirmation" email).
How to post pics & videos: viewtopic.php?f=3&t=6363
Contrary to popular belief, you CAN fix stupid - it's just illegal.
- panzermk2wife
- Forum Supporter
- Posts: 7013
- Joined: 19 Aug 2008, 16:40
- Location: Harvard, Illinois
- Contact:
Re: AMMUNITION CANNOT SHIP VIA.........
:lmao:
I am not that computer savy
I am not that computer savy
Visit Us on FaceBook
https://www.facebook.com/EliteAmmunition5.7x28mm" onclick="window.open(this.href);return false;
https://www.facebook.com/EliteAmmunition5.7x28mm" onclick="window.open(this.href);return false;
Leave Us Feedback on the Forum
http://www.fivesevenforum.com/viewtopic.php?f=50&t=8630" onclick="window.open(this.href);return false;
http://www.fivesevenforum.com/viewtopic.php?f=50&t=8630" onclick="window.open(this.href);return false;
Re: AMMUNITION CANNOT SHIP VIA.........
Wouldn't removing the USPS shipping option from the website resolve this issue? Or am I missing something?
- panzermk2
- Forum Supporter
- Posts: 12382
- Joined: 19 Aug 2008, 15:51
- Location: Pr. CEO Elite Ammunition
- Contact:
Re: AMMUNITION CANNOT SHIP VIA.........
Because of all the non ammunition items we have.Hebs wrote:Wouldn't removing the USPS shipping option from the website resolve this issue? Or am I missing something?
Customers pitch absolute fits not having the cheaper USPS option.
We had it removed for about a year and every single damn day I got at least on phone from someone complaining about having only FEDEX or UPS as their shipping options. My response was do you like getting your stuff? So we had to bring back the USPS option and funny thing, at least every 2 weeks they loose a shipment, BUT customers have the cheaper option.
Jay Wolf
Pr. Elite Ammunition
Pr. Elite Ammunition
"Engineers, the oompa-loompas of science!"
Be'ein Tachbulot Yipol Am Veteshua Berov Yoetz
-
- Junior Member
- Posts: 25
- Joined: 10 Jan 2014, 14:45
Re: AMMUNITION CANNOT SHIP VIA.........
Wow, and I thought it was a bit repetitive how many times you all have it listed on the site. Some people just are one french fry short of a happy meal
- Rapier1772
- Global Moderator
- Posts: 12939
- Joined: 20 Aug 2008, 09:00
- Location: Benton City, WA
Re: AMMUNITION CANNOT SHIP VIA.........
You're giving them too much creditjpmanciniii wrote:Some people just are one french fry short of a happy meal
How to post pics & videos: viewtopic.php?f=3&t=6363
Contrary to popular belief, you CAN fix stupid - it's just illegal.
- panzermk2wife
- Forum Supporter
- Posts: 7013
- Joined: 19 Aug 2008, 16:40
- Location: Harvard, Illinois
- Contact:
Re: AMMUNITION CANNOT SHIP VIA.........
:lmao:jpmanciniii wrote:Wow, and I thought it was a bit repetitive how many times you all have it listed on the site. Some people just are one french fry short of a happy meal
My 8, 9 & 12 yr old kids get the concept. Not sure why some adults don't get it.
If I was a computer geek I would have one of those annoying popup windows show up every time they looked at one of the ammunition pages.
Although some people do it just to see if they can get away with it and get cheaper shipping.
Nope.....I catch it every single time
It's just like understanding I cannot add charges to someones card. I don't want to see the person's entire cc number. So I made sure to set my account up so I don't and so I can't be accused of charging for a product and then they claim they never got it. I had that happen one time and I said no more.
- panzermk2wife
- Forum Supporter
- Posts: 7013
- Joined: 19 Aug 2008, 16:40
- Location: Harvard, Illinois
- Contact:
Re: AMMUNITION CANNOT SHIP VIA.........
:wall: :wall: :wall: :wall: :wall:
I am not looking at another email until 9:00 A.M. tomorrow morning
:facepalm: :facepalm: :facepalm: :facepalm: :facepalm:
I am not looking at another email until 9:00 A.M. tomorrow morning
:facepalm: :facepalm: :facepalm: :facepalm: :facepalm:
Visit Us on FaceBook
https://www.facebook.com/EliteAmmunition5.7x28mm" onclick="window.open(this.href);return false;
https://www.facebook.com/EliteAmmunition5.7x28mm" onclick="window.open(this.href);return false;
Leave Us Feedback on the Forum
http://www.fivesevenforum.com/viewtopic.php?f=50&t=8630" onclick="window.open(this.href);return false;
http://www.fivesevenforum.com/viewtopic.php?f=50&t=8630" onclick="window.open(this.href);return false;
-
- Junior Member
- Posts: 25
- Joined: 10 Jan 2014, 14:45
-
- Junior Member
- Posts: 12
- Joined: 21 Dec 2013, 12:05
- Location: Milwaukee, WI
Re: AMMUNITION CANNOT SHIP VIA.........
Hi Lisa,panzermk2wife wrote:Right now I am too tired to go looking for the many threads on this so I got lazy and have created yet another one :facepalm:
WARNING!!!!!!!!!!!
AMMUNITION CANCELLATION WILL OCCUR IF:
The United States Postal Service (USPS) shipping option was chosen.
The ammunition in question immediately goes back into the inventory for purchasing.
These orders will be fully refunded after 11:30 a.m. the next available business day (Monday through Friday).
Due to the encryption Elite Ammunition has chosen to protect both EA and the customer we DO NOT see your entire credit card number. We ONLY see the last 4 digits so Elite Ammunition CANNOT add charges to the order nor can we add items to the current order.
It is in BIG BOLD RED LETTERS on each ammunition page and it is also at the bottom of the order email confirmation one receives after they have placed their order.
This has been a Federal Law since 1968
Will someone PLEASE suggest how I can make it any more plain and simple...... :wall: :wall: :wall:
Here are my suggested options and each will require funding, but should solve this issue for your company.
Option 1:
Your web designer could make UPS & FedEx the only available shipping options once ammo has been added to the cart & the customer selects checkout & has to choose a shipping method. If the USPS option is not available for the customer to select (once ammo is selected to the cart) the problem is solved.
Option 2:
If that doesn't work for you the next option is to not allow the checkout to complete until the customer unchecked the USPS shipping rates option and the correct carrier is selected. You could also add a warning pop-up message in bold red notifying the customer to correct before the checkout will complete.
Those are 2 options and either will work, but something has to change either way on your end or this will continue to be an issue. There will just always be those customers if you know what I mean & I think you do.
I have used your checkout process once and it was very straight forward with zero issues. The email updates were perfect, as well with the carrier tracking info. I did not purchase ammo at the time, as there was not any available 5.7 for me to order.
Hope that helps and I appreciate your products & look forward to shooting your EA ammo once supplies are back in stock.
- panzermk2wife
- Forum Supporter
- Posts: 7013
- Joined: 19 Aug 2008, 16:40
- Location: Harvard, Illinois
- Contact:
Re: AMMUNITION CANNOT SHIP VIA.........
Currently I wear the hat for the website. It's an extremely basic plug and play and I didn't need to write code for it.
The company that I use is always working on new options for those of us who have no idea how to write code. I am hoping one day they will finally create an option to where I could choose specific shipping option for products. So fingers crossed it will be before the next decade
The company that I use is always working on new options for those of us who have no idea how to write code. I am hoping one day they will finally create an option to where I could choose specific shipping option for products. So fingers crossed it will be before the next decade
Visit Us on FaceBook
https://www.facebook.com/EliteAmmunition5.7x28mm" onclick="window.open(this.href);return false;
https://www.facebook.com/EliteAmmunition5.7x28mm" onclick="window.open(this.href);return false;
Leave Us Feedback on the Forum
http://www.fivesevenforum.com/viewtopic.php?f=50&t=8630" onclick="window.open(this.href);return false;
http://www.fivesevenforum.com/viewtopic.php?f=50&t=8630" onclick="window.open(this.href);return false;
Who is online
Users browsing this forum: No registered users and 8 guests